The Division of Public Utilities cannot physically assist any party with the payment of their utility bills. The Division
of Public Utilities may intervene, and possibly mediate the informal complaint process where the utility may have violated Utah State
Statute, Utah Public Service Commission Rules, or the Utility's published tariffs. The Division of Public Utilities can refer the party
to programs administered by public agencies or in conjunction with the utilities themselves, that may assist the party in applying for utility
payment assistance.
HOME ENERGY ASSISTANCE TARGET (H.E.A.T.)
The H.E.A.T. program is Utah's version of the federal LIHEAP program (Low Income Home
Energy Assistance Program). funded 100% by the Federal Government through the U.S.
Department of Health and Human Services and administered by the Utah State Department
of Work Force Services (DWS). It is designed to assist eligible households
to meet the rising costs of home heating by either electricity or
natural gas. There is also a LOW INCOME WEATHERIZATION ASSISTANCE
PROGRAM, administered by the same State office that can assist eligible
parties to make their homes more energy efficient.
H.E.A.T. Information
How to apply
Application
WEATHERIZATION ASSISTANCE PROGRAM
This program is also administered by the Utah State Department of Work Force Services (DWS).
It is administered through nine government and nonprofit agencies across the state, enables
qualified low-income individuals and families to make their homes more
energy efficient and reduce utility costs. Individuals, families,
elderly people (age 60 or older), and the handicapped that are at or
below 125 percent of the current federal poverty income guidelines are
eligible for the Weatherization Assistance Program. Contact Brad Carpenter (801) 209-5764 or Matt Turner (801) 468-0155
More Information.
HOME ENERGY LIFELINE PROGRAM (HELP)
This program is also administered by the Utah State Department of Work Force Services (DWS), and is designed to assist eligible
households to meet the rising costs of home electric energy.
You can obtain more information about these
programs by contacting Energy Hotline 1-(800) 468-0069.
Salt Lake County:
Heat 801-521-6107
Weatherization 801-359-2444
Tooele County:
Heat 435-833-9766
Weatherization 801-359-2444
Utah, Wasatch and Summit Counties:
Heat 801-377-0066
Weatherization 373-8333 x 117
Davis, Morgan and Weber Counties:
Heat 801-394-9774
Weatherization 435-451-3256
Box Elder, Cache and Rich Counties:
Heat and Weatherization 435-752-7242
Juab, MIllard, Sanpete, Sevier, Piute and Wayne Counties:
Heat and Weatherization 435-896-9222
Beaver, Iron, Washington, Garfield and Kane Counties:
Heat and Weatherization 435-673-3548
Dagget, Duchesne and Uintah Counties:
Heat and Weatherization 435-722-4518
San Juan, Grand, Emery and Carbon Counties:
Heat and Weatherization 435-637-7323
UTAH TELEPHONE ASSISTANCE PROGRAM (UTAP or Lifeline)
Under the Public Service Commission Rule R746
you may be eligible for a discount on monthly local phone service. It is funded through the Universal Services Fund (USF)
approved by the Federal Communications Commission (FCC) and the State of Utah. As of August 1, 2012, the program provides
a discount of approximately $12.75 a month for low-income households (135% of the federal poverty limit) with landline
telephones and $9.25 for approved wireless telephones. As of July 1, 2012, the Utah Lifeline program had over 44,500 + landline
and wireless participants.
More Information
Lifeline Providers Near Me
Contact Information:
Department of Workforce Services
Salt Lake area (801) 526-9272
Outside of Salt Lake area 1 (800) 948-7540
Please do not call both numbers and leave a message as this creates more delays to respond.
Shauna Springer (801) 530-6433 sbenvegn@utah.gov
OTHER POSSIBLE SOURCES OF ASSISTANCE:
